Making a Contract with StawmanAugments (hereafter referred to as 'us','we', and 'our')
When you place an order with us, you are making an offer to buy goods. We will send you an email to confirm that we have received your order.
Once we have reviewed your order we will email you again to confirm that we accept your order, and that a contract has been made between us.
In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.
Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the images shown on the website.
We have made every effort to display as accurately as possible the colours of the products that appear on this website. However, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the actual goods.
Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.
This contract is covered by English law.
Goods will normally be dispatched within 11-14 working days and any estimated dispatch date is an estimate, which can change without notice.
Goods will normally be delivered within 2-3 working days of dispatch.
Please check the goods on delivery - any goods found to be missing or damaged should be notified to us within a reasonable time.
If the goods are lost or damaged in transit, please let us know promptly.
Sometimes, for reasons beyond anyone's control delivering your goods as planned may be prevented. i.e. for reasons such as accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot, civil commotion, malicious damage or the default of our suppliers. We will try to put things right as soon as possible however we can’t be responsible where such reasons are the cause for a delay or failure in delivering your goods.
Time is not the essence of the contract unless expressly stated otherwise in writing to us.
You can cancel your contract at any time up to 14 days after the day of delivery. To do this, please email cancellations *at* liveart *dot* work or use the liveart.work/contact form. We are unable to accept cancellations by phone.
You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer.
If there is a problem with the goods, please notify us by email or in writing providing details of the problem. It's helpful if you can provide us with a digital photograph of the problem as this normally saves you having to return the goods for inspection. We will deal with the matter in accordance with your legal rights.
If an exchange is necessary, this will be arranged without unreasonable delay and without charge. Replacement goods will not be dispatched until the original goods have been received back and checked.
The cost of returning goods to us is your responsibility, however on inspection we will refund your reasonable postage costs, providing that the goods are found to be faulty. If the goods are not faulty, we will return them to you, however you will be required to cover our reasonable postage costs.
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